Effective Date: July 14, 2026
Last Updated: July 14, 2026
The Cathey Team (“The Cathey Team,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit catheyteam.com (the “Website”), communicate with us, request information about real estate, create an account, search for properties, request a home valuation, or otherwise use our services.
By using the Website or submitting information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us, information collected automatically when you use the Website, and information received from real estate platforms, service providers, and other third parties.
Information You Provide
Depending on how you use the Website, we may collect:
- Your first and last name
- Email address
- Telephone number
- Mailing address or property address
- Account username, password, and account preferences
- Information about properties you own or are interested in
- Buying, selling, renting, relocation, financing, or home-search preferences
- Preferred locations, price ranges, property types, and other search criteria
- Information submitted through contact forms, valuation forms, registration forms, saved searches, newsletter forms, or property inquiry forms
- Communications you send to our agents or staff
- Any other information you voluntarily provide
Please do not send Social Security numbers, financial account credentials, medical information, or other highly sensitive information through a general website form or regular email.
Information Collected Automatically
When you visit the Website, we and our service providers may automatically collect certain information, including:
- Internet Protocol address
- Browser type and version
- Device type and operating system
- Approximate geographic location
- Referring website
- Pages viewed and links selected
- Search activity and property preferences
- Dates and times of visits
- Login and account activity
- Cookie identifiers and similar technical information
Information From Third Parties
We may receive information from:
- Multiple Listing Service and Internet Data Exchange providers
- Real estate listing platforms
- Customer relationship management providers
- Website hosting and analytics providers
- Advertising and social media platforms
- Public records and property data providers
- Referral partners
- Other real estate professionals
- Buyers, sellers, landlords, tenants, lenders, title companies, inspectors, contractors, attorneys, or other parties involved in a potential real estate transaction
2. How We Use Information
We may use information to:
- Respond to questions and property inquiries
- Provide information about homes, neighborhoods, and real estate services
- Assist with buying, selling, renting, relocation, or property valuation requests
- Create and administer user accounts
- Save property searches, favorites, and preferences
- Send listing alerts and property updates
- Prepare or discuss comparative market analyses
- Connect users with an appropriate agent or real estate professional
- Schedule consultations, showings, or appointments
- Communicate by telephone, email, text message, or other approved methods
- Provide newsletters, marketing information, and market updates
- Operate, maintain, secure, and improve the Website
- Understand Website traffic and user engagement
- Detect fraud, misuse, security incidents, and technical problems
- Maintain business records
- Enforce our Terms and Conditions
- Comply with legal, regulatory, licensing, MLS, and brokerage obligations
- Protect our rights, users, agents, clients, and the public
3. Real Estate Inquiries and Lead Management
When you submit a property inquiry, request a home valuation, register for an account, save a search, or request information, your information may be entered into a customer relationship management system.
Your inquiry may be assigned or forwarded to a member of The Cathey Team, our supervising brokerage, or another real estate professional who is better able to assist with your requested location or service.
Submitting a request does not create an agency, brokerage, fiduciary, or client relationship. Any such relationship must be established through a separate written agreement where required.
4. Cookies and Similar Technologies
The Website may use cookies, pixels, local storage, embedded scripts, and similar technologies.
These technologies may be used to:
- Keep the Website functioning
- Remember account and search preferences
- Maintain login sessions
- Measure Website traffic and performance
- Understand how visitors interact with the Website
- Prevent fraud and improve security
- Deliver or measure advertising
- Connect Website inquiries with our customer relationship management system
- Support embedded maps, videos, social media, property searches, and listing tools
You can usually control cookies through your browser settings. Blocking certain cookies may cause portions of the Website, including login, saved search, valuation, or property-search features, to function incorrectly.
Where required, we may provide a cookie consent or privacy preference tool.
5. Analytics and Advertising
We may use analytics and advertising providers to understand Website usage, evaluate marketing campaigns, and display relevant advertising.
These providers may collect information about your device, browsing activity, interactions with advertisements, and visits to this Website or other websites. Their use of information is governed by their own privacy policies and settings.
We do not guarantee that responding to a browser-based “Do Not Track” signal will disable every form of tracking. You may be able to manage certain advertising preferences through your browser, device, advertising platform, or our cookie preference tool, where available.
6. How We Disclose Information
We may disclose information to the following categories of recipients:
Agents and Brokerage Personnel
Information may be shared with The Cathey Team’s agents, employees, contractors, supervising brokerage, or affiliated real estate professionals for the purpose of responding to inquiries and providing requested services.
Website and Business Service Providers
We may share information with vendors that provide:
- Website hosting and maintenance
- Customer relationship management
- Email and text communication
- Property-search and listing technology
- MLS and IDX integration
- Analytics and advertising
- Data storage and security
- Scheduling and customer support
- Document management and electronic signatures
These providers may access information only as needed to perform services for us or as permitted by their agreements and privacy policies.
Real Estate Transaction Participants
When you request assistance or become involved in a transaction, information may be shared with professionals such as:
- Real estate brokers and agents
- Lenders and mortgage professionals
- Title and escrow companies
- Closing agents
- Attorneys
- Inspectors
- Appraisers
- Insurance professionals
- Contractors
- Home warranty providers
- Homeowners’ associations
- Government or recording offices
We will share information with these parties when reasonably necessary, requested by you, or permitted by law.
Legal and Safety Disclosures
We may disclose information when we reasonably believe disclosure is necessary to:
- Comply with a subpoena, court order, law, regulation, or governmental request
- Protect the rights, property, or safety of The Cathey Team or others
- Investigate suspected fraud, security incidents, or unlawful activity
- Enforce an agreement or protect against legal liability
Business Transfers
Information may be transferred as part of a merger, brokerage change, acquisition, sale, financing, restructuring, or transfer of some or all of our business or assets.
With Your Direction or Consent
We may disclose information for another purpose when you direct us to do so or provide consent.
7. Sale and Sharing of Personal Information
The Cathey Team does not sell personal information for money in the ordinary meaning of the word “sell.”
Some privacy laws may define “sale,” “sharing,” or “targeted advertising” broadly enough to include certain advertising, analytics, or tracking activities involving third-party cookies or pixels.
Where required by applicable law, you may request to opt out of the sale or sharing of personal information or the processing of personal information for targeted advertising. Requests may be submitted using the contact information listed below or through an available privacy preference tool.
8. Email, Telephone, and Text Communications
When you provide contact information, you may receive communications regarding:
- Your inquiry
- Requested properties or services
- Saved searches and listing alerts
- Appointments or transaction-related matters
- Real estate market information
- Promotional or marketing messages
Consent to receive marketing communications is not a condition of purchasing real estate brokerage services.
You may opt out of marketing emails by using the unsubscribe link in the email. You may request that marketing text messages stop by replying STOP, when supported, or by contacting us.
Opting out of marketing communications will not prevent us from sending non-marketing communications relating to an active request, account, appointment, transaction, legal notice, or service relationship.
Message frequency may vary. Message and data rates may apply. Mobile carriers are not responsible for delayed or undelivered messages.
9. Data Retention
We may retain information for as long as reasonably necessary to:
- Respond to your request
- Maintain your account
- Provide real estate services
- Maintain transaction and business records
- Satisfy brokerage, licensing, MLS, tax, insurance, and legal obligations
- Resolve disputes
- Enforce agreements
- Prevent fraud and maintain security
Retention periods may vary based on the type of information and the purpose for which it was collected.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information.
No website, database, email system, or internet transmission can be guaranteed to be completely secure. You are responsible for using a secure password, protecting your login information, and notifying us if you believe your account or information has been compromised.
11. Your Privacy Choices
Depending on applicable law and where you live, you may have the right to request:
- Confirmation that we process your personal information
- Access to personal information we maintain about you
- Correction of inaccurate information
- Deletion of certain information
- A portable copy of certain information
- Information about categories of information collected or disclosed
- Opt-out from certain targeted advertising, sale, or sharing activities
- Withdrawal of consent where processing is based on consent
- Appeal of a denied privacy request
These rights are subject to legal exceptions. For example, we may retain information when required for transaction records, legal compliance, security, fraud prevention, or the establishment or defense of legal claims.
To submit a request, contact us using the information at the end of this Policy. We may need to verify your identity before completing the request. An authorized agent may submit a request where permitted by law, but we may require proof of authorization.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
12. Account Information
Registered users may be able to review or update certain account information by logging into their accounts.
You are responsible for keeping your information current and protecting your account credentials. Contact us if you need assistance accessing, correcting, or closing an account.
13. Third-Party Websites and Services
The Website may contain links to or integrations with third-party websites, listing databases, maps, mortgage tools, videos, social media platforms, and other services.
We do not control the privacy practices, content, security, or availability of third-party services. Review the privacy policy of each third party before providing information through its services.
14. Children’s Privacy
The Website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information online from children under 13.
If you believe a child under 13 has provided personal information through the Website, contact us so we can review and, where appropriate, delete the information.
15. Visitors Outside the United States
The Website is operated in the United States. If you access it from another country, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your location.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The updated version will be posted on the Website with a revised “Last Updated” date.
Your continued use of the Website after an updated Privacy Policy is posted constitutes acknowledgment of the revised Policy.
17. Contact Us
Questions, requests, or concerns regarding this Privacy Policy may be directed to:
The Cathey Team
3731 S. Nova Road
Port Orange, Florida 32129
Email: Stephanie@catheyteam.com
Telephone: (386) 223-9808
Website: catheyteam.com